We deploy the latest technologies to bring innovation to our clients
Since its inception, Leading Point has been a technological innovator, constantly improving products through new practices, design principles and technologies with focus on clients' real needs and simplifying problems.
Orders Management System
OMS is a business process automation and back-office solution with a flexible and dynamic application verification workflow engine. OMS Provides pre and after sales services and support per need. It Increases application processing Volume, Quality, and Speed.
- Efficient use of employee times by far less employees needed
- Increase the number and capacity of daily processed transactions
- Increase quality with minimal human errors, and reduced data loss
- All paper form are seamlessly archived digitally
- Automate business processes seamlessly
- Easy to use interface no need for special training
- Centralize all sales channel
- Easily add new dealers, no special equipment or support needed
- Reduce TTM of new services and products
Commission Engine is a dynamic commission calculation, receives activations from the activation engine and generates a commission records for approval under different schemas and elements on daily, weekly, monthly and yearly bases.
- Incentive & Commission Management automation
- Manage sales pipelines, assign targets and quotas
- Monitor AMs/SRs activities
- Commission cycles
- Process and calculate compensation schemes
- Monitor payments
- Various Reports
- Comprehensive Administration Tool
Distribution & Relationship Management System
An extensive system that provides you with a full range of functions and tools to manage relationships with dealers and distributers.
DRMS will increase automation, delivery performance and execute supply chain processes in your business which will help in enhancing transparency into order processing, more accurate planning, and reductions in stock.
- Manage relationships with dealers and distributers
- Increase automation, delivery performance and execute supply chain processes
- Enhance transparency into order processing, more accurate planning, and reductions in stock
- Manage, monitor, and calculate incentives, commissions, and payments process
- Support, analyze, and plan dealer and distributors performance
It’s a platform that is designed to provide Telcos customers with self-service portal which is available on both web and mobile channels.
This portal will allow the customers to manage their profile, account, and all other services by themselves in addition to the ability to handle Billing and Payments services, which will increase customer satisfaction and enhance customer experience.
- User Profile and Account management
- Add, Remove, and Edit services
- Billing and Payment services
- Customer Support channels and Chatbot
- In-App messages and Push notifications
- Dashboard and Reporting for cutomer usage
- Promotions and special offers
Leading Integration Front End
A unified, comprehensive, web-based application providing a single access to a 360-degree view of customers, products, and services they’re subscribed to, and trouble reporting. LIFE® is a modern Telco CRM that makes interaction with multiple backend hosts and multi-point data entry.
- Covers all Customers’ Segmentations and Types: Fixed Line, Mobile, Consumer, Corporate, Prepaid, and Postpaid.
- supports all types of provisioned services: Voice Services, Data Services, and Value Added Services.
- provides two-way integration with all backend systems: Billing, Mediation, Prepaid Charging, Document Management, Point of Sales, and Regulatory related interface.
- provides flexible process workflow.
- provides complete service history: Customers’ Interactions (Call Center, Trouble Tickets, Visits, and Internet Portal), Customer Billing, and Customer Services.
- provides full range of modifications: Activating Services, Modifying Services, Terminating Services, and Customer Subscription and SIM information
EngagePoint® is a customer engagement platform that enable enterprises thrive through orchestrated campaigns, machine learning, personalized messaging across mobile, email, and other digital channels
- Analytics: Reports and stats about your users, campaigns & channels of engagement
- Segmentation: Group your users based on their personality and behavior to create personalized campaigns
- Engagement: Interact with users through digital channels (Push, In-App, Email, WhatsApp, Facebook, Web, SMS and more!)
- Personalization: Personalize your communication to drive brand loyalty and increase customer delight
- Orchestrator (Journey Designer): Use drag & drop interface to map user workflows to lifecycle campaigns
SMS Gateway ®
Leading Integration Front End
A high performance SMS bulk sending, with highly flexible management interface and customizable templates that offers Campaign Scheduling. SMS Gateway® contains a set of handy tools to help managing your campaigns and it also supports multiple languages and encodings for a wider expansion.
- High performance SMS bulk sending
- Campaign scheduling
- Highly customizable Templates
- Highly flexible management interface
- Service Throttling: Limiting SMSes sent per minute
- SMSC Clustering: Connecting to multiple SMSCs in an active-active configuration to split load and for failover
- SMS Archiving: Optional archiving for all sent SMSs
- Support of multiple languages and encodings
- Upload recipients and messages through Excel and CSV files
- Reports for received messages
50+ Enterprise worked with Leading Point to grow their businesses.
Join us and make your company a better place.