What Does DeliveryPoint Do?
Delivery
From driver registration and document verification to real-time order tracking and multi-stop route planning, DeliveryPoint ensures that every delivery is executed with precision and efficiency.
Tracking
Ensures accurate and timely delivery of SIM cards and devices.
Technican visit
Coordinates technician visits and maintenance efficiently.
Improving Quality
By integrating features such as scheduling automation, real-time updates, and customer feedback, Telcos can improve their service quality, reducing downtime and enhancing customer satisfaction.
Key Features
Drivers Onboarding and Hiring
Self-verification through ID scanning and facial recognition, secure user registration, and document submission.
Administrative Tools
Robust roles and permissions management, order reassignment, cancellation and rescheduling capabilities, and efficiency insights dashboard.
Security and Compliance
Advanced authentication protocols, document repository management with expiry alerts, and secure access to system features and data.
Real-time Order Tracking
Provide customers with real-time tracking information for their orders.
Auto Route Optimization
Automatically optimize delivery routes to improve efficiency and reduce travel time.
Benefits for Telecom Operators
Enhanced Operational Efficiency: Automated routing and real-time tracking streamline the delivery process, reducing downtime and improving delivery times.
Improved Customer Experience: Timely notifications and seamless communication ensure customers are always informed, leading to higher satisfaction and loyalty.
Scalability: DeliveryPoint's scalable architecture allows telecom operators to expand their delivery operations without compromising on performance or efficiency.
Optimized Technician Visit Management: Automated management of technician visits reduces downtime and enhances coordination, which contributes to better service quality.
Valuable Insights through Reporting and Analytics: Robust reporting and analytics provide telecom operators with critical insights to further improve operational performance and customer experience.