ViewPoint – Leading Point

    {"slides":[{"id":"Slide1","heading1":"ViewPoint","description":"ViewPoint is a comprehensive Digital CRM system designed for telecom companies. It centralizes customer, subscription, order, and call center management, enhancing service delivery and business growth. With intuitive UI, robust integration, and customizable features, ViewPoint empowers telecom operators to excel in a competitive market.","moreInfoButton":{"text":"Contact us","linkedPageId":"https:\/\/leading-point.com\/contact-us\/"},"title":"About us","imageId":1465,"prevSlideId":null,"nextSlideId":"Slide2","imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/09\/business-customer-crm-management-analysis-service-concept-management-scaled.jpg"}],"className":"Justify-Text"}

    {"cards":[{"id":"Feature1","name":"Digital CRM System","description":"Specifically designed for the telecommunications industry, ViewPoint meets unique industry requirements.","imageId":"","imageSrc":""},{"id":"Feature2","name":"Customer Management","description":"Efficiently manages customers, subscriptions, orders, and call center interactions from a single platform.","imageId":"","imageSrc":""},{"id":"Analyze","name":"Enhanced Experience","description":"Enhances customer interactions and satisfaction through streamlined processes.","imageId":"","imageSrc":""},{"id":"Feature4","name":"Comprehensive Data Tools","description":"Offers robust tools for customer data management, subscription tracking, order processing, and call center support.","imageId":"","imageSrc":""},{"id":"Feature5","name":"Intuitive Interface","description":"An intuitive interface ensures easy navigation and usability for all users.","imageId":"","imageSrc":""},{"id":"Feature6","name":"Seamless Integration","description":"Effortlessly integrates with existing systems, ensuring smooth data flow and operational efficiency.","imageId":"","imageSrc":""}],"sectionHeading":"What Does ViewPoint Do?","isNumberVisible":true}

    {"cards":[{"id":"Card1","name":"Customers & Subscriptions Management","description":"Gain a comprehensive view of each customer with our Customer 360 feature, which includes streamlined customer onboarding, bill payment, and voucher recharge. Efficiently manage payments, wallets, and documents, and facilitate smooth port-in and port-out transitions.","imageId":2085,"imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/10\/maximizing-data-insights-with-advanced-search-engine-seo-research-uuid-scaled.jpg"},{"id":"Card2","name":"Order Management\/fulfillment","description":"Track orders in real-time and manage related documents systematically. Customize workflows to meet specific business needs, ensure quality checks, and handle delivery and payment processes efficiently.","imageId":2087,"imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/10\/standard-quality-control-concept-m-5-scaled.jpg"},{"id":"Card3","name":"Contact Center Management","description":"Enhance customer service by managing and tracking call interactions, resolving tickets and complaints, and ensuring compliance with service level agreements (SLA) through timely notifications. Leverage detailed reports and analytics for performance monitoring.","imageId":2088,"imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/10\/woman-with-headset-her-head-words-headphones-scaled.jpg"},{"name":"Notification Engine","description":"Segment customers effectively and manage campaigns with ease. Deliver automated notifications using predefined message templates and customizable placeholders. Communicate with customers through multiple channels for a broader reach and enhanced engagement.","imageId":2089,"imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/10\/man-using-smartphone-with-social-web-icon-popup-man-using-cellphone-searching-data-social-media-internet-technology-concept-scaled.jpg","id":1722176018022}],"sectionHeading":"Key Features","sectionDescription":"","className":"Justify-Text"}

    {"data":[{"id":"card1","text":"360\u00b0 View of Customers: Gain a complete understanding of each customer with a 360-degree view, enabling personalized interactions and superior customer service.","img":{"id":"","url":""},"imageSrc":false},{"id":"card2","text":"Top-Notch UI\/UX: Experience a user-friendly design that ensures seamless navigation and an engaging CRM experience.


","img":{"id":"","url":""},"imageSrc":false},{"id":"card3","text":"Seamless Data Migration: Transition smoothly from legacy systems with robust data migration capabilities, ensuring uninterrupted operations from day one.

","img":{"id":"","url":""},"imageSrc":false},{"id":"card4","text":"Agile System, Easy to Customize: Adapt quickly to evolving business needs with an agile system that allows easy customization and configuration.","img":{"id":"","url":""},"imageSrc":false},{"id":"card5","text":"High Integration Capability: Integrate effortlessly with other telecom systems, streamlining workflows and maximizing efficiency across the organization.","img":{"id":"","url":""},"imageSrc":false},{"id":"card6","text":"","img":{"id":"","url":""},"imageSrc":false}],"heading":"Benefits for Telecom Operators"}

    {"cards":[{"id":"Product1","name":"SelfPoint","description":"An intuitive, user-friendly app for seamless telecom service management, guiding users through a streamlined onboarding process with secure document scanning, facial recognition, and NFC card reading for quick setup.","moreInfoButton":{"text":"Learn more"},"linkedPageId":"942","linkedPageHref":"https:\/\/leading-point.com\/selfpoint\/","imageId":1454,"imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/09\/Hero-scaled.jpg"},{"id":"Product2","name":"SurveyPoint","description":"A comprehensive, AI-powered survey platform that elevates data collection and analysis through dynamic survey creation, personalized respondent engagement, and advanced analytics and automation capabilities.\n<\/a>\n<\/a>","moreInfoButton":{"text":"Learn more"},"linkedPageId":"957","linkedPageHref":"https:\/\/leading-point.com\/surveypoint\/","imageId":1457,"imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/09\/Hero-1.jpg"},{"id":"Product3","name":"Voice of Customer","description":"A sophisticated solution combining advanced feedback management with AI-powered analytics to capture and understand user sentiments. It gathers insights from diverse sources, including direct surveys and social media, for a comprehensive view of customer sentiment.","moreInfoButton":{"text":"Learn more"},"linkedPageId":"985","linkedPageHref":"https:\/\/leading-point.com\/voice-of-customer\/","imageId":1466,"imageSrc":"https:\/\/leading-point.com\/wp-content\/uploads\/2024\/09\/VOC-scaled.jpg"}],"subHeading":"","sectionHeading":"Discover other products","gradientBg":true}

    {"data":{"heading":"Turn data into insights with ViewPoint.","cta":"Get your Free Demo Now","ctaPageId":"https:\/\/leading-point.com\/contact-us\/","newHeading":"Contact us to learn more"}}

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